NRG Warranty guarantees that all products will be used to service consumers in the form of repair or replacement of the same product if there is a defect or failure in the material or function during the warranty period. Products that have been discontinued and can not be repaired will be refunded at the depreciation of the market price, or replaced by a higher level of product processing, and after the customer to confirm. Only New-Ray Global Technology Co., Ltd. reserves the discretion.
2. Limited warranty
The scope of application of this warranty does not cover the damage caused by non-natural or external factors, and NRG is not responsible for the information contained in the storage product.
If the following conditions occur, the product does not apply to the new global product warranty terms:
(1) due to natural disasters, improper operation of non-product itself, such as failure of the factors.
(2) The product is repaired or disassembled by a technician authorized by the Company.
(3) Warranty label or tamper label is changed, damaged or lost.
(4) product serial number does not match or serial number is broken, when unclear.
(5) Products purchased through non-NRG authorized distribution channels.
NRG only responsible for the maintenance and testing of the company's products, did not provide storage of products within the rescue or backup services. The Company shall not be liable for any loss of material stored in the Company's products.
NRG is not responsible for any damage or loss of data caused by any factors during the delivery process. It is advisable to back up all the information stored in our products before repairing it. delete.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ANY LOSS OF PROFITS OR RELATED TO LOSS OF PROFITS, EXPECTED LOSSES, LOSS OF DATA, OR OTHER INDIRECT, OR CONSEQUENTIAL DAMAGES OR DAMAGES ARISING OUT OF THE USE OF THE New-Ray Global Technology Co., Ltd. reparation Liberty.
Our products are not designed for high safety purposes. We do not recommend that you apply our products to life-sustaining devices or other equipment that may cause personal injury or damage due to defects or malfunctions Not limited to medical or related equipment, military or related equipment, aircraft, traffic control equipment, disaster prevention systems, combustion control systems, nuclear energy equipment. In the event that the NRG's products are used in such applications, the NRG shall not be liable for any personal injury and any loss resulting from such application.
1. The above warranty is the sole and exclusive and will supersede all other oral or written representations and shall not be accompanied by any other warranties of merchantability or fitness for any particular purpose, whether express or implied.
2. If the laws of a particular country area have the longest time limit for the product warranty period, NRG will provide technical support and warranty services to local consumers to the maximum extent permitted by the national laws of that particular country.
3. If the laws of a particular country area do not allow the exclusion of warranties, NRG only acknowledges that the implied warranties are valid in the country-specific period covered by NRG Warranty.
4. The object to which the warranty is applicable
The Global Warranty Terms of Service apply only to consumers who have purchased the Company's products through legitimate sales channels.
5. Warranty period
(1) hard drive:
NRG "NRGHDD" brand USB3.0 hard drive, all enjoy a year to five years warranty (please look around the new product warranty book), that is, since the date of purchase, if the product due to natural damage, NRG warranty maintenance services. If the product has been discontinued and can not repair, will be refunded after the depreciation of the market price, or to replace the high level of product processing, and customers to be confirmed after the deal.
(2) flash memory memory dish:
NRG "NRGFLASH" brand USB3.0 flash drive, all enjoy a year to life insurance ranging (please look around the global product warranty book), that is, since the date of purchase, if the product due to natural damage, NRG warranty maintenance services. If the product has been discontinued and can not repair, will be refunded after the depreciation of the market price, or to replace the high level of product processing, and customers to be confirmed after the deal.
6. Other considerations
(1) with a storage function of the product, please repair the original product before the original data to keep their own backup. NRG does not guarantee that the maintenance process can still maintain the integrity of the information.
(2) part of the product maintenance is the use of spare parts replacement mode of operation, so the repair of the product may not be the original delivery of goods.
(3) As the product is replaced quickly, when the product is discontinued or no longer repaired, NRG will be replaced by the same level of "replacement".
(4) authorized service center if there is no spare parts available for consumers to replace, will provide the same ethnic product specifications for replacement, or maintenance of goods on behalf of the way to deal with the NRG does not provide different capacity replacement and Specifies the service for the particle cycle.
7. Repair method
Please send your own copy of the copy and the product to the new NRG customer service center or the first telephone / email contact the NRG customer service center, and leave a reply to the name / phone / email, to facilitate follow-up operations.
NRG customer service center
Address: 1st Floor, No.22, Lane 50, Dunhua North Road, Taipei City